Charlie: Kathy, she says that their 2 year old house has a mold problem. They’re looking to test the mold, so I guess we’d have her contact Nova Testing to test for mold.
Tom: Absolutely, the best place in town. Mold experts.
Charlie: Once that’s done, I guess, she’s given us a lot of detail here. I’m just trying to give you the high points. The bottom line is that when they started having this problem in the house, turns out it was a dryer vent that was put in wrong. There’s mold inside the wall. They’ve tried to fix it. They’ve tried painting over it. It hasn’t fixed the problem, Tom. Now, they’re thinking they’re going to want to have the whole wall ripped out and replaced trying to get rid of this mold problem. Is it gonna take something like that?
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Tom: Does she say anything about symptoms? What bothers her?
Charlie: Let’s see, burning eyes
Tom: Burning eyes.
Charlie: Nose. The whole thing.
Tom: This is what I suspect, Charlie. Go ahead and test for mold. There could have been mold from the dryer vent getting a little sweaty, so hopefully they took care of that. Unburned gas fuels that aren’t vented out of a room right, and if she has a gas dryer which it sounds like she probably does, will irritate people’s eyes and nostrils and stuff and give a burning sensation to their faces and their eyes. It happens a lot when people who are very allergic to the chemical they put in natural gas over a cook top and they don’t run their vent.
Charlie: Yes. She says, I’m sorry to interrupt you, but, she says there’s a dirty bathroom odor in there that’s in here and kind of a dead smell.
Tom: Well, that’s what I’m getting at is it might not be mold. Before you get oh, I’ve got mold and test for mold, I mean do anything. Test for the mold first. Make sure it is mold before you start ripping things apart because lots of times it could be something else. It could be something in there that is out gassing and irritating her. A lot of people store a lot of different cleaning supplies and stuff in their laundry rooms, and there could be something else. Nova can test for it all.
Charlie: She wants to be really discreet with this. She doesn’t want people to know she’s got this problem, but…
Tom: We don’t know what problem she has yet.
Charlie: Well, let’s just say she does.
Tom: It might be her husband….
Charlie: Let’s say she does have a mold problem.
Tom: Then you get a mold remediator.
Charlie: Right