Charlie:
David in Tomball says, last year he replaced his roof by a company that’s impossible to get a hold of and even after-
Tom:
Impossible Roofing Company!
Charlie:
Yeah. Impossible Roofing!
Tom:
I like it!
Charlie:
When you saw it on the side of the truck, it should have been your warning, David.
Tom:
We never answer our phone!
Charlie:
That’s right. He just thought it was a motivational thing. I’m possible. No, but seriously. He says that he can’t get a hold of them. He says the insurance company says, “Hey, that’s your problem.” What kind of recourse does he have if there’s a leak and it’s under warranty, and he can’t reach the roofer?
Tom:
None, but call another roofer and get probably jagged a little bit. That’s why you’ve got to be so careful when you hire people like this. You don’t try to save money on the insurance claim. It’s always going to be responsibility. Once that check goes to you, the insurance company’s off the hook. Don’t get cheap on it because so many people want to get a 50 inch screen TV out of that money, and it’s not supposed to be done that way. Always get a roofer that is based in Houston. A roofer that has an office. A roofer that’s got decades of experience. A roofer that’s associated with a major roofing manufacturer. Like, Ideal (Roofing) with GFA would be an example of how roofers are that way. Make sure they have a telephone and someone that answers it regularly.
Charlie:
Good points all.
Tom:
That’s right.
Charlie:
Maybe even call some of their other customers and get some references.
Tom:
You can do that. For the rest of you out there who are getting insurance claims, pigs get fat. Hogs go to slaughter. Your going to get greedy with that money, you’re going to get it on the backside the wrong way.
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